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The City of Port Orchard Planning and Building Department strives to provide excellent customer service and to assist our customers throughout the land use and building permit processes. Often the Department is required to administer Federal, State, and local regulations regarding the built and natural environment. It endeavors to do so in a positive, professional and helpful manner. The Department is dedicated to helping the citizens of Port Orchard in achieving their goals through offering assistance , technical expertise, and by providing various alternatives to help their projects move forward, while meeting State and local regulations. The City's Planning and Building Department has adopted seven principles of good customer service, as listed below: - PREDICTABILITY
- FAIR TREATMENT
- ACCURATE AND ACCESSIBLE INFORMATION
- TIMELY PROCESSING
- REASONABLE AND FAIR COSTS
- COMPETENT STAFF
- CONCISE AND FAIR REGULATIONS
These principles are illustrated in the City of Port Orchard's Permitting Bill of Rights
| A Sampling of Recent Feedback | | | Comment from May 2, 2008
| Comment from August 28, 2008
| Comment from March 26, 2009
| Comment from April 7, 2009
| | Comment from July 30,2009 | | Comment 2 from July 30, 2009 | Comment from August 3, 2009
| Comment from September 21, 2009
| Comment from October 4, 2009
| Comment from December 15, 2009
| Comment from April 15, 2010
| Comment from August 19, 2010
| | Comment from October 26,2010 | Comment from October 7, 2010
| Comment from November 4, 2010
| | Comment from May 17,2011 | Comment from June 13, 2011
| | Comment from July 12, 2011 | | Comment from July 22, 2011 | Comment 2 from July 22, 2011
| Comment from August 29, 2011
| Comment from September 12, 2011
| Comment from September 14, 2011
| | Comment from October 17, 2011 |
If you would like to give feedback to the Planning & Building Department, you may use our Feedback Form. Comments? Questions? The Planning Department would appreciate your comments or questions about the Department's Customer Service. E-mail comments and questions to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Or send to:
Port Orchard Planning Department
ATTN: Comments
216 Prospect Street
Port Orchard, WA 98366
Phone: (360) 874-5533
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