Port Orchard

Welcome to Port Orchard

Water/Sewer FAQs
Water/Sewer Frequently Asked Questions

Utility Billing:

As a Renter, can I sign up to receive Water/Sewer bills?

How is water billed for residential service?

What is a basic bill amount for minimum usage?

I didn't receive my bill this month, what do I do?

I left a message about a billing error, can I assume it was fixed?

Is the water chlorinated?

Is the water fluoridated?

Where can I make a payment?

Click here for Forms


As a Renter, can I sign up to receive Water/Sewer billing?

As a renter, per Council Resolution No. 1237, all Water/ Sewer/Storm bills must be sent to the property owner. The City does allow the tenant the option to enroll online for electronic statements or verbally request a duplicate statement by phone or email. All balances will remain with the property and the owner.


How is water billed for residential service?

Water meters are read and billed bi-monthly. A single-family residence is billed a basic water rate along with any water consumption over 5,000 gallons.


What is a basic bill amount for minimum usage?

The basic water rate (0 - 3,000 gallons) for a single family residence with a ¾” meter within City limits is $26.50 bi-monthly (effective 1/1/13).

The basic water rate for a single-family residence with a ¾” meter outside City limits is $39.75 bi-monthly.

The flat rate for sewer service for a single-family residence within City limits is $98.00 bi-monthly.

The flat rate for sewer service for a single-family residence outside City limits is $147.00 bi-monthly


I didn't receive my bill this month, what do I do?

All utility bills are mailed the last day of each month; if you haven't received your bill please contact the Finance Department (360-876-5139) to verify your correct mailing address is on file. Also, the Utility Billing Clerk can send you out an additional copy for your records. You may want to contact your United States Postal Office (1-800-275-8777) if it becomes a continual problem. All bills are due on the due date regardless of receipt of the bill.


I left a message about a billing error, can I assume it was fixed?

No. The city cannot take responsibility for lost voice messages. We always recommend you speak directly to one of our staff before assuming your issue is resolved.


Is the water chlorinated?

Properties receiving water service from the City of Port Orchard have their water chlorinated.


Is the water fluoridated?

Water is fluoridated for properties within the City of Port Orchard. Properties located within McCormick Woods subdivision do not receive fluoridated water.


Where can I make a payment?

Pay Your Utility Bill online!

or

Checks should be made payable to:

City of Port Orchard
216 Prospect Street
Port Orchard, WA 98366

Please indicate your account number on the check.

NOTE: For payments in person City Hall hours are 8:00 to 4:30. There is an after hours drop box located at the front door of the Prospect Street entrance.

Please do not deposit cash into the drop box.

Additional Questions: (360) 876-5139

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