Proclamation

Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services.  The City of Port Orchard is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency.  If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance.  This Proclamation does not relieve customers from the obligation to pay for utility services.

Proclamation 20-23.11 Ratepayer Assistance and Preservation of Essential Services

Application for Payment Plan

To apply: Please fill out the COVID-19 Utility Customer Support Program form and return it to City of Port Orchard’s Utility Billing Department.  If you have any questions about the program please contact [email protected] or 360-876-5139.

Please submit completed form to:[email protected]

City of Port Orchard
Utility Billing
216 Prospect St
Port Orchard, WA 98366

Bill Assistance Information

Kitsap Community Resources

(Customer must request a City of Port Orchard Helping Hands appointment for water and sewer)

(360) 473-2144 x1 or https://www.kcr.org/contact-us/ or 3200 SE Rainshadow Ct, Port Orchard, WA 98366

Disaster Cash Assistance Program

https://www.dshs.wa.gov/sites/default/files/English-DisasterCashAssistanceProgramFAQ.pdf

Utilities and Transportation Commission Consumer Hotline

1-888-333-9882 or [email protected]